Shipping policy

At LAGENZE, we are committed to delivering your order in a timely and reliable manner.

Shipping Coverage

We currently ship to customers within the United States only.

Processing Time

All orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or holidays will be processed on the next business day.

During high order volume periods, processing may take slightly longer. We will notify customers if significant delays occur.

Shipping Time

Once your order has been shipped, delivery typically takes 5–8 business days, depending on your location and the carrier.

Delivery times are estimates only and are not guaranteed. Delays may occur due to weather conditions, carrier issues, or peak season demand.

Shipping Confirmation & Tracking

Once your order is shipped, you will receive a shipping confirmation email with tracking information.
You can use the tracking number to monitor your shipment status at any time.

Shipping Fees

Shipping fees are calculated at checkout based on your location and order details.
Any promotional free shipping offers will be clearly displayed on our website when available.

Address Accuracy

Customers are responsible for providing accurate shipping information at checkout.
We are not responsible for delays, losses, or failed deliveries caused by incorrect or incomplete addresses.

If you need to update your address, please contact us immediately at Harshmanpainting@hotmail.com. Once the order has been shipped, we may not be able to make changes.

Lost or Delayed Packages

If your package is delayed beyond the estimated delivery time, please contact us. We will assist in tracking and resolving the issue with the carrier.

If a package is confirmed lost in transit, we will offer a replacement or refund depending on the situation.

Undeliverable Packages

If a package is returned to us due to an incorrect address, refusal, or failure to claim, the customer may be responsible for reshipping fees.

Contact Information

LAGENZE
HARSHMAN PAINTING LLC
6001 ALEXA LN
SYLVANIA, OH 43560, USA
Phone: 4193965393
Email: Harshmanpainting@hotmail.com

Effective Date: May 14, 2026